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Privacy Policy

Last Updated: October 8, 2025

Introduction

KHAOUITI Apps, developer of Flyearn, is committed to protecting your privacy and personal data in compliance with GDPR, CCPA, and other applicable data protection regulations.

This policy explains how we collect, use, store, and protect information when you use the Flyearn LMS platform.

Data We Collect

Account Information

  • Name, email address, and contact details
  • Organization information (for B2B clients)
  • Role and permissions within the platform
  • Profile information and preferences

Learning Data

  • Course enrollment and completion records
  • Quiz scores and assessment results
  • Video watch history and progress tracking
  • Certificate records and achievements

Technical Data

  • IP address, browser type, and device information
  • Login timestamps and session duration
  • Usage analytics and platform interactions

How We Use Your Data

We use collected information to:

  • Provide and maintain the LMS platform functionality
  • Track learning progress and issue certificates
  • Send important notifications and platform updates
  • Improve platform performance and user experience
  • Provide customer support and troubleshooting
  • Ensure security and prevent fraudulent activity
  • Generate analytics and usage reports for administrators

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data transmission (SSL/TLS)
  • Encrypted storage of sensitive information
  • Secure authentication with Firebase Authentication
  • Regular security audits and vulnerability assessments
  • Role-based access control (RBAC)
  • Automatic security updates and patches
  • Regular data backups and disaster recovery procedures

Data Sharing & Third Parties

We do not sell your personal data. We may share data only in the following circumstances:

  • Service Providers: Firebase (Google), hosting providers, and analytics services under strict data processing agreements
  • Legal Requirements: When required by law or to protect our legal rights
  • Organization Administrators: Course data shared with authorized admins within your organization
  • With Your Consent: Any other sharing requires explicit user consent

Your Privacy Rights

Under GDPR and similar regulations, you have the right to:

Access & Rectification

View and update your personal data at any time

Data Deletion

Request deletion of your personal information

Data Portability

Export your data in machine-readable format

Withdraw Consent

Opt-out of data processing at any time

Data Retention

We retain your data as follows:

  • Active user data: Retained while your account is active
  • Learning records: Retained for 7 years for compliance purposes
  • Certificate data: Retained permanently for verification
  • Logs and analytics: Retained for 12 months

Upon account deletion, most data is removed within 30 days, except where legally required to retain.

Cookies & Tracking

We use cookies and similar technologies for:

  • Session management and authentication
  • User preferences and settings (including dark mode)
  • Analytics to improve platform performance

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Product: Flyearn LMS

Developer: KHAOUITI Apps

Privacy Email: privacy@khaouiti-apps.com

Response Time: Within 30 days

Policy Updates

We may update this privacy policy periodically. Material changes will be communicated via email with 30 days notice. The "Last Updated" date at the top reflects the most recent changes. Continued use of the platform after updates constitutes acceptance of the revised policy.